RR Donnelley -
Maple Grove,
Minnesota
7316
DESCRIPTION
Performs technical work in support of List Services operation. Work involves evaluating, processing, and preparing address data for mailing activities within the retail, catalog, publication, and direct mail markets.
* Interpret job instructions to perform necessary data and mail preparation production processes. Review job instructions for accuracy and completeness, and if discrepancies are found, facilitate the creation of new instructions with a List Services Representative.
* Estimate job completion dates and communicate job progress through the relevant production processes. Update production schedule.
* Evaluate customer input data to generate useable internal house format utilizing custom and third party software. Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, append data, and identification and correction of floating data.
* Standardize data utilizing CASS address-matching software to ensure data integrity and improve mail deliverability. Review “before” and “after” address versions and interpret software status and error codes to validate results.
* Set matching and priority criteria to eliminate duplicate addresses utilizing custom and third party software. Review record matches to determine if the “best” records are chosen.
* Perform mail preparation utilizing PAVE™ certified software to achieve optimal postage discounts. Perform production steps to ensure output supports cooperative mailing programs: Co-Mail, Co-Bind, Co-Mingle, and Co-Pallitization (Tray and Flat).
* Layout and format data to manufacturing and customer requirements for output to labels, to an inkjet printer file, or to an electronic file.
* Generate ancillary paperwork for mailing production processes (bag tags, tray tags, and pallet placards).
* Generate reports for internal and external customer approvals. Review and communicate results to a List Services Representative.
* Adhere to data and mail preparation production standards by following department job aids and utilizing internal quality procedures.
* Summarize data record counts for various production processes to facilitate billing activities.
* Provide on-call phone services to RRD production facilities, on a rotating basis, for after hours and weekend coverage.
REQUIRED SKILLS
* Willingness and ability to work afternoon and evening shift (up to 11pm)
* HS diploma or equivalent with 2-4 years of relevant experience OR demonstrated ability to meet the job requirements. Two year post-secondary education preferred.
* Manage personal workload in a busy environment with conflicting demands, working effectively as a member of a team.
* Working knowledge of Microsoft Office products with focus on Access, Excel, and Word.
* Knowledge of address components.
* Knowledge of mail preparation Presort software and related concept areas.
Maple Grove, MN
Maple Grove, Minnesota
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