RR Donnelley -
St Charles,
Illinois
7835
DESCRIPTION
Responsible for managing multiple assigned integration projects to completion. Sr. Project Manager will be assigned to accounts that are considered complex in nature. Responsibilities include: Finalizing customer scope document; Creating a risk assessment; Complete gap analysis, Engaging business owners/stakeholders as needed; Creating and maintaining the project plan and all daily project activities; Coordinating interrelated operational tasks required to support the proposed solution; Tracking issues; Monitoring milestones communicating progress, and escalating issues until project is live and transitioned to sales team to maintain. Sr Project Manager will handle special projects as assigned by management and serve as a mentor to Project Manager team members.
Responsibilities
Work is typically performed under minimal daily supervision, receiving guidance from manager/supervisor about the work that needs to be completed. Able to exercise high level of discretion and latitude in completing tasks.
* Create a standardized project plan for each customer implementation (majority of projects may be of complex/ultra complex nature). Validate plan’s scope and associated time and resource estimates with supporting business owners, sales and the customer. Manage activity specified in the plan and monitor progress toward each milestone. Identify risk factors and contingency plans, communicate project status and critical risk factors to management and other stakeholders and escalate issues as necessary to adjust the project scope, resources or time line as needed.
* Manage communication among stakeholders utilizing available tools to ensure that all parties are aware of the project’s progress, risk factors and required actions.
* Participate and lead team mentoring initiatives. Serve as a subject matter expert, share knowledge and lessons learned to assigned associate(s).
* Using information from the client, sales, operations, and IT, document the project’s scope, specific requirements, operational processes, product mix, system configuration and service offering to be implemented.
* Develop and follow an appropriate transition plan to move the project from integration to ongoing support.
* Document lessons learned and incorporate findings into future projects.
* Work on special projects as needed as assigned by senior leadership group.
* Performs other related duties and participates in special projects as assigned.
REQUIRED SKILLS
* Bachelor degree in discipline related to functional work or role with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
* Able to demonstrates ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job. Must be able to recognize anomalies and critical situations and respond appropriately. Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity.
* Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. May require knowledge of or ability to quickly learn specialized software to complete work assignments. Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
* Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
* Must be able to proactively listen to others to understand issues and situations. Must be able to clearly articulate business needs to both internal and external customers.
* Formal Project Management, business process and target IT systems.
St Charles, IL
St Charles, Illinois
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